As organizations improve security through the enforcement and implementation of stronger password
policies, end-users are forced to remember a greater number of complex and frequently changing
passwords. The cost of a single password reset in a medium sized organization is estimated to be
around 20 dollars. This figure can be reduced to around 3 dollars accompanied with a 30% reduction
in help desk call volume by automating portions of the reset process. EmpowerID Password Manager
delivers cost savings by automating the password self-service process with friendly and intuitive
interfaces that drive rapid user adoption.
EmpowerID Password Manager is the only password self-service solution that provides end-users with
the ability to perform password resets and account unlocks with seamless integration into applications
they use every day, including: Microsoft SharePoint, Outlook Web Access, the Windows Logon screen,
(XP Gina Extension & Vista), and custom-developed web applications.
EmpowerID Password Manager allows organizations to:
- Offer self-service password reset and unlock
- Provide forgotten username retrieval
- Synchronize password changes and unlocks between enterprise systems
- Automatically capture and synchronize user password changes
- Enable delegated web-based helpdesk password resets and unlocks
- Assign stronger role-based password policies
EmpowerID's flexible adapter model easily enables password synchronization support for custom applications
and other systems. EmpowerID can also integrate with any system supported by Microsoft Identity Lifecycle
Manager 2007 using EmpowerID ILM Connect.
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